Introduction

TeraLab is a leader in the field of laboratory diagnostics, specializing in providing comprehensive medical services to doctors, clinics, and patients. In 2025, the company approached us to create an application that would assist in the medical diagnostic process using modern AI technologies. The project's goal was to streamline the analysis of test results and support doctors in making therapeutic decisions.

Client Description

TeraLab is an international company operating in the laboratory diagnostics sector for over 30 years, with a network of laboratories in more than 30 countries across four continents. The company specializes in providing a wide range of laboratory tests, offering services to doctors, clinics, and patients. The main challenge faced by the company was to create a tool that would improve the process of analyzing test results and support doctors in making accurate diagnoses.

Challenge / Problem

Before partnering with us, TeraLab faced the following issues:

• Insufficient automation of diagnostic processes, leading to delays in result analysis.
• The need for faster and more accurate diagnoses based on laboratory data, especially in complex cases.
• The necessity to create a tool to assist doctors in interpreting test results and suggesting further therapeutic steps.

Process and Implemented Solutions

• System Integration – Integrated the application with TeraLab laboratory systems, allowing for faster analysis and real-time interpretation of test results.
• AI and Machine Learning – Developed algorithms to analyze test results (e.g., blood tests, medical images) and suggest potential diagnoses and therapeutic steps.
• Personalized Diagnostic Pathways – Created AI-driven personalized test recommendations and diagnostic procedures based on patient history, test results, and symptoms.
• Telemedicine Module – Enabled doctors to consult with medical experts for second opinions on test results and diagnosis.
• Integrated Medical Chatbot – Developed a chatbot to assist patients in interpreting test results and provide answers to frequently asked questions.

Summary & Client's Opinion

Achieved a 40% increase in efficiency of test result analysis, a 30% reduction in waiting time for results, and a 20% increase in satisfaction among patients and doctors. These improvements contributed to better medical decision-making and faster diagnoses.

"Thanks to our collaboration with AI Synergy, our laboratories gained a tool that significantly improved the diagnostic process. AI allowed for faster and more accurate analysis of test results, which positively impacted the treatment times for our patients. The professional approach and effective solutions made us very satisfied with the outcomes." – Mathieu Floreani, CEO TeraLab Group